ABOUT US

 

🌟 Welcome to Ceyst™ – Where Magic Meets Innovation! 🌟

At Ceyst™, we believe in bringing enchantment into your everyday life through our extraordinary collection of illuminated wonders. Our store is dedicated to curating an exquisite selection of mesmerizing products, with the glowing Ceyst™ Crystal Ball reigning as our flagship enchantment.

✨ About Us:

Ceyst™ is more than just a store; it's a destination where the ordinary transforms into the extraordinary. We specialize in offering a unique range of beautifully crafted glowing Ceyst™ Crystal Balls and similar enchanting products that capture the essence of magic and wonder.

🔮 Our Signature Product:

Step into a world of fascination with our signature glowing Ceyst™ Crystal Ball. Meticulously designed and expertly crafted, these radiant orbs transcend the boundaries of imagination. Whether you seek a touch of mystique for your space or a unique gift that leaves a lasting impression, our crystal balls are the epitome of elegance and charm.

🌈 Beyond the Crystal Ball:

While the glowing Ceyst™ Crystal Ball is our shining star, Ceyst™ takes pride in presenting a diverse array of magical products. From captivating LED displays to innovative light sculptures, each item in our collection is chosen to elevate your surroundings and evoke a sense of awe.

💡 Our Commitment: Ceyst™

is committed to delivering not just products but experiences. We strive to enchant our customers with top-notch quality, unparalleled craftsmanship, and a touch of magic in every purchase. Your satisfaction is our priority, and we aim to turn every moment into a luminous memory.

✨ Join us on this journey where the ordinary becomes extraordinary, and let Ceyst™ light up your world with enchantment! 🌟

 

SHIPPING

Due to high demand, orders may take 2-4 weeks to arrive. please email us at info@Ceyst.com for any questions.

 

FAQ

How can I contact Ceyst?

You can email us at support@Ceyst.com where our customer service team will be happy to help you with whatever you need!

Do you ship worldwide?

Yes

Where do you ship from?

We ship from US.

Can I change or cancel my order?

As we aim to process orders as fast as possible, you must request any changes/cancellations within 12 hours of ordering. All requests after this time will be denied. Your order can be returned for a full refund after it is received.

What payment methods do you accept?

We accept PayPal payments and card payments.

When will my order be processed?

All orders are handled and shipped out from our warehouse. Please allow extra time for your order to be processed during holidays and sale seasons. We process orders between Monday and Friday. Orders will be processed within 1-3 business days from the order date and shipped the next day after the processing day. Please note that we don't ship on weekends.

How long will it take to receive my order?

Due to high demand, orders may take between 2-4 weeks to arrive.

What if I don't receive my order?

If you don't receive your order within 30 days after shipping, you are eligible for a full refund.

Will I be charged with customs and taxes?

The prices displayed on our site are tax-free in US Dollars, which means you may be liable to pay for duties and taxes once you receive your order. Import taxes, duties and related customs fees may be charged once your order arrives to its final destination, which are determined by your local customs office. Payment of these charges and taxes are your responsibility and will not be covered by us. We are not responsible for delays caused by the customs department in your country. For further details of charges, please contact your local customs office.

How do I return an item?

Please contact us at support@Ceyst.com

What if the item(s) I received are defective/incorrect/damaged?

Please contact us if you have received merchandise that is incorrect, missing, and/or defective. Please include your order number, photographs of the item(s) and all related references upon receiving your package. We will do our very best to resolve your case as soon as possible.

When will I receive my refund?

All refunds will be credited to your original form of payment. If you paid by credit or debit card, refunds will be sent to the card-issuing bank within 7-10 business days of receipt of the returned item or cancellation request. Please contact the card-issuing bank with questions about when the credit will be posted to your account. If you haven't received a credit for your return yet, here's what to do: Contact the bank/credit card company. It may take some time before the refund is posted to your account.